We’re so excited to welcome Tuscarawas County, Ohio to our growing family! Located in the heart of northeastern Ohio, Tuscarawas County is known for its stunning scenery, vibrant communities, and deep historical roots. By choosing our solutions, they’re embracing the opportunity to modernize operations, tackle long-standing challenges, and provide even better services to the people who call Tuscarawas County home.

Here’s a closer look at the challenges they were facing and how our partnership with them will help turn things around.

The Challenges Tuscarawas County Faced

Lack of Support
The County’s previous vendor left them feeling unsupported. Tuscarawas County often struggled to get help when they needed it most, with only one individual servicing the entire state. This lack of responsiveness created delays and headaches for their team.

Manual, Time-Consuming Payroll
Payroll was a tedious process that required manually tracking accruals, hours, and deductions. It wasn’t just slow, it also left room for errors, creating unnecessary stress for the County’s staff.

No HR System
Without a dedicated HR solution, Tuscarawas County had no centralized way to manage employee records or streamline important processes like recruitment, onboarding, and performance-tracking.

Cumbersome Purchase Order Process
The County’s purchase order system was clunky and paper-based, slowing down procurement and adding extra layers of frustration for departments that needed to get things done quickly.

Disconnected Budgeting Tools
Budgeting was a challenge too. Departments relied heavily on spreadsheets and a disjointed system that made it hard to track spending or plan effectively. This led to inefficiencies and plenty of confusion.

The Solutions Tuscarawas County Chose

To tackle these issues, Tuscarawas County is adopting our full suite of tools designed to simplify their processes and make life easier for their staff and residents. Here’s what they’ve signed up for: 

• VIP Accounting with Departmental Purchasing: Gives the County real-time insights into their finances, making it easier to stay on top of budgets and spending..

• VIP Payroll with Time Entry: Automates payroll processing, saving time and reducing errors so staff can focus on what matters most.

• VIP Analytics with Personnel Budgeting: Provides powerful tools to plan budgets, track expenses, and make data-driven decisions.

• Asset Management: Makes it simple to track, monitor, and maintain County-owned assets.

• Talent Management: A dedicated HR solution to manage hiring, onboarding, and employee growth all in one place.

• Employee Portal: Empowers staff by giving them easy access to pay stubs, schedules, and other important resources.

• VIP Utility Billing: A modern billing system that makes it easier for residents to pay and for staff to manage collections.

Tuscarawas County has even decided to put all these tools on VIP Cloud, a secure, cloud-based platform, giving the County access to their data anytime, anywhere.

A Bright Future Ahead

We couldn’t be happier to join Tuscarawas County on this journey. Tuscarawas County is simplifying their processes, improving transparency, and ultimately delivering better services to their community by adopting these solutions and they’re making a huge leap forward. 

The best part? They’re not doing this alone! Our team will be right there with them, every step of the way, providing the support and guidance they need to get the most out of these new systems.

Welcome aboard, Tuscarawas County! We’re honored to partner with you.

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