The SSI Approach to Customer Service
Exceptional customer support is more than just answering phone calls or responding to emails. It's...
Retire the Ruler for Good
When utility bills are sent out, every number and detail matters. No one wants to make headline...
Spotlight Sessions at the 2024 SSI User Conference
At Software Solutions, Inc. (SSI), we empower our clients with the latest insights and strategies...
Unleash Your Potential at the 2024 Annual SSI User Conference!
Mark your calendars! The annual SSI User Conference is back, and this year's theme is all about...
SSI Volunteers Shine at the Dayton Air Show
At Software Solutions, Inc. (SSI), we believe that our commitment to serving the public sector...
Oldham County Water District, KY Joins the SSI Family!
We are excited to announce that the Oldham County Water District in LaGrange, KY, has joined the...
Rawlins, WY Joins the SSI Family!
We are thrilled to announce that the City of Rawlins, WY, has joined the Software Solutions family!...
Call for Speakers for 2024 User Conference
Calling all public sector finance rockstars: be a speaker at the 2024 SSI User Conference!
Annual Comprehensive Financial Reports (ACFR) with SSI and ClearGov
Every year, the ACFR (Annual Comprehensive Financial Report) looms large. Compiling the financial...
A Guide for HR Managers: Streamlining Employee Payroll Inquiries
Do you ever feel bogged down by employee questions?
New Ohio Library Chart of Accounts: No Problem!
You may have heard that the Ohio State Auditor's Office is asking libraries to "transition from...
SSI Announces Partnership with Cybersecurity Company
Software Solutions, Inc. is announcing a strategic partnership with Intrust IT, a trusted IT...
A Guide to Utility Billing for Local Governments and Utilities
Utility billing is the backbone of local government operations, ensuring essential services like...
What is Data Conversion and Why Does it Matter?
Data conversion is an incredibly crucial part of switching financial software systems. At its core,...
Why Two-Factor Authentication is Crucial for ERP Software
Local governments hold a treasure trove of sensitive data. From citizen records and financial...
What Makes a Good Technology Partner?
Government agencies rely on private tech companies to achieve their goals, but not all vendors are...
What is Cybersecurity?
You're in dire need of cybersecurity. You know this because every GovTech article has told you...
Blue Earth, Minnesota Joins the SSI Family!
The City of Blue Earth, Minnesota, has selected Software Solutions for its comprehensive suite of...
ClearGov & VIP Analytics: A Match Made in Heaven
Budgeting season is a whirlwind. There are policies that need to be followed, data to be analyzed,...
SSI Awards in 2023
Sometimes it's hard to have confidence in software providers. They tell you one thing and...