Software Solutions, Inc. (SSI) is pleased to announce our partnership with Polimorphic, an innovative company specializing in AI-powered automation and data integration solutions. This strategic collaboration will help local governments across the nation. Read on to see what this means for you and your public sector operations.
Polimorphic offers a range of innovative features that align well with our mission to support public-sector employees like you. Their Constituent Relationship Management (CRM) software digitizes and automates workflows. This replaces cumbersome paper-based processes with organized digital solutions. This transition saves time and allows you to focus on more critical tasks that directly impact your communities.
Another feature is Polimorphic's AI-powered search functionality. Residents can ask questions and receive answers from the AI in their preferred language. This makes communication between local governments and constituents better. Residents can easily access the information they need without navigating complex bureaucratic processes. And you can focus on more strategic projects.
Polimorphic also provides Voice AI capabilities. This lets you handle citizen inquiries through voice interactions. This technology empowers your staff by reducing the number of queries they need to manage. They have more time to focus on other duties.
Polimorphic excels in streamlining permitting and licensing processes, too. You can automate these tasks and significantly reduce paperwork. And expedite approvals for businesses. This creates a more efficient environment for economic development.
Security is vital these days! Polimorphic implements robust security measures, including end-to-end encryption and compliance with essential regulations such as NIST and HIPAA. Your sensitive data will stay protected.
But don’t just take our word for it! Your peers are already singing praises about Polimorphic’s impact:
"It has gotten a lot easier to ensure consistency and make sure that people are following the process daily. The platform is instrumental in helping us document equipment checks and pass along vital call information."
-Jeremy G., 911 Director in Polk County, NC
“If generative AI can help a resident find their answer in a plain-language format, we’re helping to ensure that everyone’s time is respected and used well.”
-Doug M., Assistant City Manager in Grand Rapids, MI
"We've seen a significant reduction in paper based processes, as well as 70% time reduction in getting things done. It's just a matter of a click of a button and things are able to move to the next step. And you're able to respond to resident inquiries quicker in terms of forms and requests online."
-Intashan C., Borough Administrator, Prospect Park, NJ
“Folks say we're more like a high functioning City Hall, which I'm proud of, and we are because we've been able to do more when it comes to community events. It’s been amazing being able to do that, because that's the fun stuff by city management. Polimorphic really allowed me to expand my duties to more city management and less when it comes to organizing and managing files.”
-Joe S., City Manager, City of Tangent, OR
We’re super excited about this partnership and can’t wait to show you how it’ll revolutionize your day-to-day operations. If you have questions or want to see it in action, go here.