Careers

Be part of something bigger—where ownership, passion, and caring lead to customer success.

At Software Solutions, Inc. (SSI), we’re more than just a provider of public sector software solutions. We are a close-knit team of dedicated professionals who take pride in our work and are committed to the success of our customers, our company, and each other.

Founded in 1978 to provide comprehensive computerized systems to local governments and utilities, we are specialists in serving counties, cities, villages, townships, libraries, utility companies, and other public organizations. 

Since 2004, SSI has been 100% employee-owned. That means when you work here, you’re not just an employee—you’re an owner. Your voice matters, and your efforts directly contribute to our success. This culture of ownership drives collaboration, innovation, and accountability throughout the company. We work hard, support one another, and celebrate our wins together.

Our Culture

At SSI, we foster a culture where we care deeply about our work, our customers, and our teammates. We’re driven by our ownership mentality, and we’re passionate about delivering the best financial software and services to the public sector. When you join SSI, you’ll experience:

• Caring: We are a family, and we take care of each other. From collaborative teamwork to supporting work-life balance, we want our employees to thrive both professionally and personally.

• Ownership: As an employee-owner, you have a stake in the company’s success. You’ll be empowered to take initiative, share ideas, and contribute to our growth.

• Passion: We are passionate about what we do and who we serve. Our clients in the public sector depend on us to help them achieve their goals, and we work tirelessly to ensure they succeed.

The below statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Software Solutions is an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above listed items.

Hear from our team about why they love working at SSI:

“I worked in City Government for 14 Years, 7 as a Finance Director. The entire time the City used SSI Software. The employees of SSI seemed to be a very tight-knit group. When I got the opportunity to change careers, SSI was the only place that I really wanted to work.  I wanted to be a part of that family. I get to use my knowledge of Governmental Accounting and help improve our system to aid those who use it daily. I have never regretted making the move to join the SSI family.  Now I get to geek out every day.” -Jim K., Implementation Project Specialist, former Finance Director

"SSI was the software provider for my former employer, and I had established a long-term relationship with many of SSI’s staff. When I retired, it seemed like the natural step to help others learn the tremendous benefits of being an SSI customer. The difference between the public sector and the private sector in relationship to SSI are the obvious: salaries that reflect your experience, the ability to negotiate your work environment, and a level of appreciation not seen in the public sector."
-Gayle Y., Professional Services Specialist, former Auditor

“Leaving a career after 10 years was a huge decision for me and my family but Software Solutions made it very easy, providing a consistent hybrid work schedule, an excellent benefits package, and an opportunity to be an owner of the company. Software Solutions provides me with a working environment where my prior experience is utilized to provide the highest level of customer experience.  The company fosters a culture of inclusiveness, positivity, and attainable goals.  The team members are excellent leaders who want to make a difference." -Danielle W., Implementation Analyst, former Assistant Finance Director

"I have worked in both the private and public sectors during my professional career. Software Solutions provided a blend of the two industries and allowed me to make an impact in both. This diverse experience has enriched my perspective and skill set, making me a versatile and adaptable professional." -Trent C., Solutions Engineer, former City Project Manager

"After working as a contract Accounting and Payroll professional for 8 years I decided it was time for a change.  I was looking for schedule and workload stability, but what I found with Software Solutions was that and so much more! I found a passion, a healthy work/life balance and work culture, new friends, etc. This company and the people in it have quite literally changed my life in ways that I never knew were possible, and never dared to dream." -Lyssa Johnston, Implementation Analyst

"At 28 years of age I was never going to get another raise in pay based on a wage study adopted by the city. Software Solutions offered me a way to increase my yearly wages based on performance instead of legislation. The job at Software Solutions (working with one customer at a time) was a lot less stress than handling 10 to 12 departments at once. I thought those two items made it a no-brainer." -Don S., Chief Solutionist, former Assistant Finance Director

"I didn't even know what ERP software was before applying to work at SSI. And when I was hired as Marketing Manager, I was nervous. But my boss gave me the time I needed to learn the industry, develop the skills necessary to do the job effectively, and train in the marketing methodologies used by the company. SSI is very much about quality over quantity and supporting employees in becoming the best version of themselves." -Danielle B., Marketing Manager

"Switching jobs is always scary. When I was looking to make the switch, it was very important to choose a company that valued me as a person instead of a cog in a machine. I was looking to give my all, but not get taken advantage of. SSI has been the perfect fit. The culture is built on empathy - we want the best for our customers and each other. I no longer have the "Sunday Scaries".  Since we are an ESOP (aka employee-owned), we all have the same mindset. We are a team. It's great to work with other go-getters who believe in our product and assisting our customers. I never thought I would say this but it is possible to love your job!" -Erika P., Project Coordinator